Service & Maintenance
A problem?
We'll take care of it.
At EuGenie International, we understand that the performance of your equipment is essential to the smooth operation of your production. An unplanned shutdown can lead to significant losses, which is why we do everything possible to intervene quickly and efficiently.
Whether it’s a technical diagnosis, a mechanical failure, or preventive maintenance, our team of specialists is equipped to ensure a quick return to service, precise problem resolution, and rigorous monitoring of your equipment.
Make a service request
Filling out a short form is all you need to send us a request. Our team receives your request immediately and contacts you as soon as possible.
- Simple
- Fast
- Assured follow-up
A reliable, fast, human service.
Our technicians know EuGenie equipment down to the smallest detail. Their expertise in the field means they can provide you with the technical support you need.
- Quickly diagnose the source of the problem
- Propose concrete solutions tailored to your situation
- Accurate, transparent, and efficient support
Preventive maintenance
Extend the lifespan of your equipment and avoid unexpected breakdowns.
Our preventive maintenance programs are tailored to your production rate and the complexity of your equipment. By scheduling regular visits, you can ensure optimal efficiency and consistent performance from your EuGenie machines.
Why choose preventive maintenance?
A well-planned maintenance program is the key to keeping your EuGenie equipment efficient, reliable, and durable. Our preventive visits allow you to:
- Reduce unplanned downtime and maximize production time
- Preserve the precision and performance of your equipment
- Avoid major breakdowns by replacing critical parts on time
- Optimize your maintenance costs by avoiding emergency repairs
- Work safely in a more stable and predictable environment
- Plan interventions according to your production schedule, without interruption
Need urgent help?
An unexpected stop or a critical problem?
Contact us immediately:
Option 2 – Technical Service
Our team is ready to intervene quickly to limit the impact on your production.
